Frequently Asked Questions

Welcome to the Stubbs Wooten Shop FAQ page. Here you’ll find answers to common questions about our policies and services. For the most current information, please visit our website at stubbswootenshop.com.

What is the Stubbs Wooten Shop Return Policy?

We want you to be completely satisfied with your purchase. For details on returns, including eligible items and timeframes, please refer to the full Return Policy available on our official website. Please remember to include a note with your return explaining the reason.

Where do I ship my returns?

To initiate a return, please send your item to our designated returns facility. The specific address is provided during the return process on our website or in your order confirmation. For a smooth process, please include a note on your packing slip explaining the reason for your return. A confirmation email will be sent once your return is received.

Do you price match?

Yes, we offer price adjustments on eligible items. To qualify, the request must be made within 7 days of your original purchase date, and you must provide the original receipt or proof of purchase. Please note that items purchased during select promotional periods may not be eligible for a price adjustment.

Do you ship internationally?

Yes, we offer international shipping. Please be aware that all applicable import taxes and duties are the responsibility of the purchaser. These charges are typically calculated and included in the final cost at checkout. Please note that duties, taxes, and shipping costs are non-refundable.

How long do I have to cancel an order?

For most standard in-stock items, you may cancel your order at any time before it has been shipped. However, for custom-ordered or personalized items, cancellations are generally not possible once the order has been confirmed and placed.

Can I place an order over the phone?

Yes, you are welcome to place an order by contacting us. You can find our current contact details on the official Stubbs Wooten Shop website at stubbswootenshop.com.

How do I receive Stubbs Wooten Shop emails?

To stay informed about new arrivals, special events, and exclusive promotions, simply enter your email address in the newsletter subscription section, typically found at the bottom of our homepage. You can manage your email preferences at any time through your account settings on our site.