Shipping & Delivery

CAN I TRACK MY SHIPMENT?

Yes. You will receive a tracking number in the shipping confirmation email sent when your order is processed.

CAN MY ORDER BE SHIPPED TO A PO BOX?

In many cases, yes. However, this depends on your location as delivery services do not deliver to all PO Box addresses.

SHIPPING WITHIN THE UNITED STATES

We ship to all 50 states and U.S. territories. Shipping methods offered at checkout vary by address. Standard, expedited, and overnight orders are delivered via major carriers. Please note that monogrammed and personalized orders require an additional production time.

WHEN WILL MY ORDER SHIP?

During busy periods, processing times may be longer. For back-ordered items, we will contact you with an estimated timeline. Production times for custom items such as monogrammed orders vary.

DO YOU SHIP INTERNATIONALLY?

Yes, we accept international orders. Please note that all customs duties and import taxes are the responsibility of the customer. These fees are determined by and paid to your local government.

HOW DO I AVOID CUSTOMS & DUTIES?

We do not control customs fees, which are determined by your country’s regulations. You may contact your local customs office for information on allowances or exemptions for imported goods.

WHY WAS I CHARGED CUSTOMS FEES AT DELIVERY?

Customs fees and taxes are government charges for importing goods, separate from your order payment. We have no control over these fees. For specific details on a charge, please contact your local customs office directly.

For the most current shipping information, please visit the dedicated Shipping page at stubbswootenshop.com.